PRIVACY POLICY

1. Introduction

CHROMACO TRADING SDN. BHD. (“Company”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal data:

  • Full name
  • Contact number
  • Email address
  • Billing and delivery address
  • Company name (if applicable)
  • Payment details (processed securely via payment gateways)
  • Any information submitted through contact forms or enquiries

We may also collect non-personal data such as browser type, IP address, and website usage statistics for analytics purposes.

3. How We Use Your Information

Your information may be used for:

  • Processing orders and delivering products
  • Responding to enquiries and customer support requests
  • Issuing invoices and receipts
  • Improving our website and services
  • Sending order updates or service-related notifications
  • Complying with legal and regulatory requirements

We do not sell, trade, or rent your personal information to third parties.

4. Disclosure of Information

We may share your information with:

  • Logistics and courier service providers
  • Payment gateway providers
  • Professional advisors (where necessary)
  • Government authorities if required by law

All third parties are required to maintain confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, misuse, alteration, or disclosure.

6. Your Rights

You may request access, correction, or withdrawal of your personal data by contacting us at:

📧 chromacotrading@outlook.com
📞 (+60)11-24149985

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

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